Diversity and Inclusion

GWA connects local businesses to diversity, equity, and inclusion trainings, so that businesses can implement systems that help them recruit, hire, train, and retain diverse teams.

Diversity and inclusion matter for a wide variety of reasons, including that it is better for business, increases investment returns, lowers volatility, and drives innovation. 

We want multiple viewpoints and perspectives in our businesses, because those help us attack problems from different angles. That’s what diversity is. It’s making an effort to find candidates from different backgrounds, different parts of the country or world, and people with different racial and ethnic origins. 

Especially in the service industry, a diverse workforce can give you an idea of how diverse customers are treated or what sorts of services and products may resonate with a customer base that you hadn’t previously been targeting. 

A diverse staff will broaden your customer base, because there is data that shows that customers like being in establishments where there are employees who look like them.